Tawasul

The National Suggestions and Complaints System


Tawasul system is a unified national platform developed to instantly connect the public with the ministries and governmental entities in the Kingdom of Bahrain enabling active digital and mobile participation in decision-making for public to voice their ideas, opinions or complaints about services, policies, and government projects.

You can submit any Suggestions, enquiries, or convey gratitude to a government employee or service conducted or submit complaints to any government entity that is part of the Tawasul system. Cases submitted will be responded to within the timeframe set for each entity to deliver as part of their SLA.


About Tawasul System

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